•What exactly is Serenity Isles?•

Serenity Isles is a web-based 2D Graphical Chatsite, meaning it has a visual element that text-only chats lack and that all you need is a web-browser and the latest flash plugin to run it. You are “represented” by a small image of your character, which you are able to move across a room’s background. This image is usually called an avatar or a pose and can be anything, from a quadruped animal to an anthropomorphic animal to a human or a rock. Anything is allowed on Serenity Isles!
When you say something on chat it will appear both in the chat’s text log (bottom of screen) as well as in a speech bubble above your avatar’s head.

•How much does it cost?•

Serenity Isles is free to use, however we do have several subscriptions that will allow you to have more things, like a friend’s list, custom poses, and private rooms.  These subscriptions are paid for in “deltas”.  To learn more about chatlands deltas go to this page.

•What else can I do here?•

In addition to the chat Serenity Isles also offers fun things for its community to do; currently we have an oekaki board, community forums, and artist market. We hold several events throughout the year as well as Charity Fundraisers.
Currently we are working on adding new things for our users to enjoy, if you ever have any suggestion please let us know!

•Can I role-play (RP) here?•

Yes! Although Serenity Isles is meant to be a chat we do realize that some users would enjoy being able to RP in real-time chat. For this reason we have created the “Dark Rift”, an area of RP-only rooms. Currently 2 of these rooms are viewable from the “mysts” page and will have “RP” in front of the room title. If you are found RPing in a non-role-playing room an administrator will politely ask you to move to an appropriate room.

•Why can’t I get into the chat? •

This could be for a number of reasons. Make sure you have the most up to date version of Flash, which you can find here: Adobe Flash website. If you have some kind of firewall installed, (most schools and some business networks have this sort of protection), then that could be blocking Serenity. Also, try clearing out your cache and cookies through your browser’s internet options. Currently, the chat works best in Internet Explorer 7 and Firefox as well as Google Chrome and some other browsers.
If you are still having trouble accessing the chat please go to the Technical Support Forum and see if someone had a similar problem before you, if not then post what issue you are having (be sure to include your web-browser and OS! Screenshots help us out too).

•I found a bug! What should I do?•

Let us know! You can fill out a “problem ticket” here.
When reporting a bug or technical problem be sure to include, in detail, what was going on when the problem occurred, as well as your browser version (FF 4.1 for example) and your OS (windows vista for example).

•How do I submit my own art for my character?•

Please read the Art Guide and FAQ.

•I hear I can have “R-rated poses”? How…•

Read this FAQ!
Remember to use R-Rated poses you must be 17 or older.

•I have a question that isn’t explained here.•

If you have any further questions feel free to contact any administrator on the chat or send an email to serenity.chatlands@gmail.com

•I have feedback for you!•

Sweet! We love feedback here at Serenity, since we want you to enjoy this site as much as possible! We currently have two anonymous forms for feedback submission:
Admin feedback – let us know how our administration is doing
General feedback – let us know how you are enjoying the chat, what you think could be done better, etc.

•What are these things called “deltas”?•

I’ll explain that over here.